Products purchased from AlphaBlasters come with a 3 day money back guarantee, provided that the item(s) being returned are in the same condition as initially shipped and are received back to us the exact same way - new and unused. The 3 day guarantee begins on the day the customer first receives their order/product(s). We will refund the purchase price, less any freight and/or shipping and insurance costs. The freight and/or shipping and insured expense(s) for returning a product(s) back to AlphaBlasters will be the sole responsibility of the customer. At AlphaBlasters we pride ourselves on providing 100% customer satisfaction and the best-quality products available. We guarantee our products to be free of any defects in material and/or workmanship. If our craftsmanship or the quality of our products does not meet the level of your expectations, simply notify us immediately in order to allow us to correct and/or resolve any concerns that you may have. All returned merchandise must be shipped, insured for the full value of the item, in the original packaging, with all paperwork enclosed. There is a 20% restocking fee on all returned products with the exception of blast cabinets - **All custom built blast cabinets carry a restocking fee of 50%. Custom blast cabinets have a limited market and cannot be easily re-sold.** The monies shall be refunded once the item(s) are returned to us and the merchandise has been properly inspected and approved by the management of AlphaBlasters. All shipping and/or insured expense(s) paid by the consumer are non-refundable. All refunds issued will be in the form of a company check and will require a return receipt when mailed to you.